Shipping & Delivery
Pick - A - Date Guaranteed*
Packages are shipped according to the date selected at checkout (on the next screen or click on the shopping cart). The date you pick is the date we have the third party carrier deliver your package. If no date is selected, then packages will ship next business day. Most packages arrive on the date selected, with the exception of weather delay. If your package is delayed, the shipper will notify you.
*Dates over 5 days are automatically guaranteed through UPS Ground. If your bouquet does not arrive on the date selected, this guarantee covers the cost of shipping only for refund. Because the bouquet could potentially be delayed, we do not recommend shipping to a temporary location. It is the customers responsibility to ensure someone will be there for bouquet delivery, and that the address information is correctly entered.
We can change the ship date and shipping address anytime before a package is shipped at no additional charge.
We will ship to military bases. Check with the base to ensure a correct shipping address and each one has a different procedure. We offer a military discount, and a Fire/Medic/Police Officer discount.
Same day deliveries are currently only available through Postmasters, UberEats, Favor, and GrubHub and limited to Plano, Texas and surrounding cities.
Bacon Grams must be scheduled 24 hours in advance, and require approval for delivery area. Any area over an hour's drive from our store location will not be approved. Bacon Gram can be added to any order over $25, and the bacon will sing anything you want that does not contain derogatory or inflammatory wording (be reasonable, we won't sing and tell your ex she is a porker... we like our delivery people alive).
All carriers assume responsibility for the packages in their care. All claims are processed through the carriers. Any claims paid from the carrier are automatically refunded to the customer once the claim has been paid.
Military Addresses can not be guaranteed, and must ship via Priority Mail. If your loved one is out on leave or at a International Address, we can not guarantee the bouquet will make it through customs due to Meat Regulations and you should wait until they return to order a bouquet.
Schools will not accept packages for students. Please ship all student packages to their home address.
Bouquets going to Canada must be mailed through USPS Express (3-4 business days) to qualify for our freshness guarantee.
* For Priority Mail Express® shipments mailed, the money-back guarantee applies only if the shipment was not delivered, or delivery was not attempted, within two (2) business days.
¹ PMEMS: is available to selected military / diplomatic Post Offices. Check with your local Post Office to determine if this service is available to an APO/FPO/DPO address.
- Cutoff date does not take into account time needed for customs clearance.
- Should allocate extra transit day(s) for delivery outside major cities.
FREE SHIPPING when available is done by coupon code and applies to all shipping options underneath $15, with an order over $50. You must select a shipping option under $15 first, and then enter in the free shipping coupon code at checkout. The discount will automatically be applied once the coupon code is entered. Free Shipping is not available for Guaranteed Date.
Any shipping issues will have to be handled through the carrier. There is a claims procedure, and the package must be delivered or considered lost or stolen before we can process the claim. Delay of date is the carrier's responsibility as they guarantee both us and the customer that the package will arrive on the date we request on your behalf.